Legal Requirements

The law "What law" website UK law
WebSite Laws and Regulations that affect UK website

All web sites

  • The Data Protection Act If your website collects users data, even a simple enquiry form asking for Name, Email and Phone Number, you should include a Privacy Policy that informs website visitors how you retain, process, disclose and purge their data in line with the requirements above.
  • EU Cookie Directive All Web sites and content management systems, including the systems we provide to our customers, leave cookies on a users machine. In theory, these cookies need to be prevented from being created until a user agrees to accept cookies. Even counting visitors to a website is constituted as being a cookie.
  • EU Anti Spam Laws Firstly, if you use your website forms to collect users email addresses which you then use to send marketing emails to, you must ensure the user is offered an opt-in option to receive your emails. Customers are exempt from this but need to be offered an opt-out option. Secondly, if you have a database of emails you must ensure these people have opted in to receive your marketing emails. So for example, if you purchased a database of emails, you must ensure these people have initially given consent to pass their emails on to third parties. Thirdly, if you use a email marketing or newsletter system, such as our Email Marketer, you must make sure opt-out instructions have been provided.
  • Web Accessibility and the Disability Discrimination Act Your website should confirm to at least Priority 1 of the W3C Guidelines (or at least show that you have done all you can to adhere to it). Accessibility should be included in the design stage.
  • The Equality Act 2010 There has been one case within the United Kingdom where an online examination company failed to make reasonable adjustments, January 2013 case is still open, for more information on how The Equality Act 2010 affects websites . The Equality Act 2010, that a website must have alternative text for images, this is especially important if any images have text on them. The Equality Act 2010 allow individuals or groups to take civil action against the website owner, this is called passive law, you may be liable for costs even if you win.
  • BS 8878 Web accessibility - Code of Practice In December 2010 BSI launched the first British Standard to address web accessibility and the challenge of digital inclusion. The standard has been designed to introduce non-technical professionals to improved accessibility, usability and user experience for disabled and older people. It will be especially beneficial to anyone new to this subject as it gives guidance on process, rather than on technical and design issues. BS 8878 is consistent with The Equality Act 2010 and is referenced in the UK government’s e-Accessibility Action Plan as the basis of updated advice on developing accessible online services. It gives users of your website the ability to contact you and request that you make alterations so they can use, if after a reasonable time they can report you to the web hosting company, if it is serious they have the right to take civil action, the most famous so far Sydney Olympics Website in 2000

Business and Commerce Web sites

  • Company Information a registered business, The Equality Act 2010 states the website needs to display the business name, place of registration, registration number, its registered office address IE postal address and if it is being wound up.
  • Consumer Protection (Distance Selling) Regulations Identity of the supplier and address whereby payment is up front. A description of the service, The contract price inclusive of taxes, Delivery Cost (if applicable), Payment and delivery arrangement, Notification of the right of cancellation (reg 13 of these Regulations), The cost of the means of communication by which the contract is to be concluded (e.g. premium rate phone numbers), The period for which the terms are available, Minimum duration of the contract, where it is not of one-off performance, Distance selling
  • Electronic Commerce Regulations (EC Directive) You should display the name of your business. We recommend you display your company registration number or proprietor’s name (as you would in a letter). You should show your geographic address (street number etc, not just a PO box). You should show your contact information such as phone number and email address. You should show your VAT number if you are VAT registered. Refer to trade or professional recognition schemes, with registration number, if applicable. Provide clear information on price, tax and delivery. Show clear Terms and Conditions and acknowledge orders.
  • Payment Card Industry Data Security Standard (PCI DSS) It is not only your website that are affected, but the server your website is hosted on also. You should check with your web hosting developer and e-commerce system provider that: you have a suitable firewall on the server system passwords are secure if you save credit/debit card that it is protected, the website have a suitable SSL certificate to encrypt transmitted data the server uses anti virus software the systems are secure and access is only granted to those who need it.

If your web design company does not offer this information then change.